Senior Genetic Counsellor
Melbourne, Australia
About the opportunity
Bupa is Australia’s largest health insurer and is committed to helping people live longer, healthier and happier lives in a better world. It supports the health and wellbeing needs of more than 4.7 million health insurance customers. Bupa has embarked on a global transition from Health Insurer to a Health caring company with the goal of becoming the world’s most customer centric organisation.
The Senior Genetic Counsellor will report into the Product Lead Genomics In this pivotal role, you will provide expert guidance in the design, development, and governance of Bupa’s genomic offerings, ensuring they are clinically robust, ethically sound, customer-centred, and operationally scalable. Your expertise will shape innovative solutions that deliver meaningful impact for our customers and set new standards in personalized care.
About the role
Fulltime Permanent Position
This is a non-patient-facing role that brings specialist genetic counselling expertise into product development, evidence appraisal, safety and governance processes, and system-level design. You will shape clinical frameworks, consent pathways, reporting structures, customer communication tools, and training for clinicians and non-clinical teams.
Working collaboratively with product managers, service designers, clinical SMEs, laboratory partners, and operational teams, the Senior Genetic Counsellor ensures genomic testing, including PGx and preventative multi-gene risk assessment is delivered safely, accessibly, and in alignment with best practice and emerging regulatory requirements.
Key responsibilities include:
- Provide specialised genetic counselling input into the design, evaluation, and continuous improvement of Bupa’s genomics programs, including PGx, multi-gene risk panels, and whole-genome/exome-based testing.
- Translate complex genomic evidence into clear, actionable insights to inform product features, clinical workflows, and communication strategies.
- Review report content, consent materials, result wording, and educational resources to ensure clarity, accuracy, and ethical integrity.
- Act as a subject matter expert in cross functional working groups, collaborating with product managers, service designers, clinical SMEs, laboratory partners, and operational teams.
About you:
Required:
- Postgraduate qualification in Genetic Counselling (e.g., Master of Genetic Counselling or equivalent).
- Fellowship of the Human Genetics Society of Australasia with current board certification.
- Significant experience in clinical or laboratory-based genetic counselling, with strong knowledge of pharmacogenomics, risk assessment genetics, and preventative genomics.
- Proven ability to translate complex genomic evidence into clear, customer-friendly language and pragmatic clinical guidance.
- Expert understanding of ethical, psychosocial, and regulatory considerations in genomic testing.
- Experience contributing to frameworks, policies, or training materials in a multidisciplinary or digital health environment.
- Excellent communication, collaboration, and stakeholder engagement skills.
Highly Desirable:
- Experience in consumer genomics, population genomics, or large-scale screening programs.
- Familiarity with digital health platforms, EMRs, telehealth, and/or digital product development.
- Experience working with laboratory partners or variant interpretation frameworks.
- Understanding of Australian health system regulation, data governance, and privacy requirements.
Be at the heart of it with Bupa
The Clinical Innovation team are a passionate and professional group of individuals that really care about the work they do. Operating in a unique corporate and clinical environment with extremely high standards, compliance, and contractual obligations and are known for being driven and responsive to the needs of our Health Insurance members, putting our customers at the centre of everything we do.
For more information or to talk with our Talent Acquisition Partner please email Adrian Delacy Adrian.delacy@bupa.com.au
A career at Bupa is more than just a job. It's an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.
We've evolved from being simply a health insurer to what we call a 'health and care' company. This involves providing more wide-ranging services to benefit people's health and wellbeing, wherever they are in life. If you've got the belief, the drive and the talent, come and join us.
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
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