A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is more than just words on a page. It’s a promise to our customers to change lives for the better. It inspires our culture and is brought to life every day by our people.
Right now, we’ve over 22,000 people working across Australia and New Zealand putting customers at the heart of everything they do. With such commitment comes a huge variety of opportunities for professional and personal growth. Just imagine the impact you could make.
You can’t be half-hearted when it comes to healthcare. From day one, Bupa has always been about providing easy access to the best possible care. Today this passion is reflected in everything we do. It’s why we always aim to be there for all those moments that matter in the lives of our people, our customers and the community. It’s the very reason we pull together and draw from our diverse life experiences – to ensure we’re all in better shape for the challenges of tomorrow.
Our culture is brought to life by our people, in everything they do. This shows up in the way we truly listen to understand, so we can passionately advocate for our customer’s needs. It’s how we make things easy, simplify the complex and always act as a helping hand; working together to deliver the best value, outcomes and experiences.
But we’re also big on the small things. It’s the way we welcome every new person or customer. The buzz we bring to our offices, stores and clinics; and the warmth we create in our care homes. The way we strive to be extraordinary in the eyes our customers through every interaction.
When COVID-19 hit we knew we had a responsibility to care for our customers by putting them at the heart of our decisions.
For this reason, in April 2020 our Health Insurance team invested over $50M and created the hardship team to support our customers when they most needed it.
Our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander people enjoy equity and equality, and are living longer, healthier, happier lives as we work together to make a better world. To achieve this vision, we will couple our health and care expertise with a commitment to working with, and learning from, First Nations peoples, communities, and organisations. Our RAP focuses on four key areas where we believe we can make a meaningful contribution to reconciliation: First Nations health outcomes, Sustainable careers, Supplier diversity, and Cultural learning.
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