Opportunity snapshot:

An exciting, 12-month fixed term opportunity has become availablefor a Senior Data and Insights Analyst. 

The key focus of this role is to lead the generation of customer, commercial and product insights to support the development of customer and go to market strategies for the Health Insurance business, through the application of data and analytics. 

The role demands an experienced individual with strong problem solving, data analysis, data preparation and visualisation skills, and an ability to work across a matrix environment with business and technical stakeholders to understand customer and business problems, develop hypothesis and solve for them.

What will I be doing?

• •Develop insights and recommendations by undertaking data sourcing, data preparation, analysis design and visualisation to support product development, go-to-market plan and customer experience strategies 
• Work closely with business stakeholders to understand their commercial imperatives and translate into data-driven approaches 
• Be commercially minded, and reinforce commerciality, strategic and data-driven mindset within the Domestic Retail Portfolio, International and Corporate Portfolio and Delivery Hub teams 
• Support the Domestic Retail Portfolio and other functions by undertaking the delivery of adhoc requests 
• Be supportive and proactive in strengthening the technical capabilities of the analytics / performance function 
• Deepen understanding of the Health Insurance Industry and remain abreast of relevant industry, market, competitive and regulatory developments. 

Requirements for the role:

• 5+ years' experience in a data and analytics related role 
• Experienced in leading programs of work and mentoring others 
• Knowledge of Bupa data / systems / processes is advantageous 
• Experience in Health Insurance will be highly regarded 
• Tertiary qualification in analytics, science, business/economics computer science or related discipline 
• Programming in SQL (required), R, Python and/or SAS 
• Visualisation tools such as Power BI and Tableau 
• Experience with Data Bricks, Azure Synapse and Azure Data Lake will be highly regarded 
• Strong Microsoft Excel skills 

About us:

Bupa has a strategic goal of being the most customer-centric digital healthcare organisation, with the use of data as an explicit pillar of this strategy.  

The program pillars include:

• A Customer-Centric Focus - Bupa aims to grow our data products, the data that people have access to and the utilisation of data as a strategic asset that drives our Connected Care, Core Modernisation, and other strategic change agents
• Data Access and Democratization - Ensuring everyone has access to and can understand the data Bupa holds; reducing barriers to entry and make the complex simple for people who want to leverage our data assets
• Support for Access - Help leaders in ensuring easy access to data for people that they work with
• Empowerment - Enabling business people to do their role as owners, stewards, and leaders.
• Delivery & Customer Value First - Treat data as an asset to create value for customers and remove barriers to achieving compliance, risk, or other barriers to value

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include subsidies on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical. You can also access a ‘People First’ wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You’ll feel happier & healthier working at Bupa!