1 year Fixed term Contract

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.

The purpose of this job is:

The DigitalProject Manager is a delivery focussed digital role possessing strong organisational, presentation and communication skills. This role is responsible for the successful delivery of a medium to large (circa $1m to $3m) strategic digital change project that improve how content is created, governed and delivered across the organisation and may be required to manage multiple projects. The project is both complex and cross functional in nature and encompasses both business and technical systems change, including workflow, governance, tooling and process improvements.

The role will require strong stakeholder management and engagement skills, a focus on the customer, outstanding communication, expert project management knowledge, technical skills, and experience in delivering a cross functional project in a complex portfolio delivery environment.

Reporting to the Content Operations and Governance Manager, this role operates within an established program of work, contributing to delivery outcomes through strong planning, analysis and execution.

How will I help?

• Engage business leaders and develop effective stakeholder relationships to understand and agree the business and customer needs and support the delivery of successful project outcomes that meet those needs
• Work closely with the Business Initiative Owner(Content Operations and Governance Manager)to initiate the project and get it ‘up and running’.
• Ensure adequate business analysis is done to establish scope and mandatory requirements
• Establish and monitor appropriate project governance for each stream within the project(s), and ensure alignment with the governance and reporting framework
• Establish project resource plans and schedules 
• Support delivery of initiatives that improve content workflows, governance processes and supporting tools
• Complete integrated status reporting and submit to required timelines
• Work with Content Operations and Governance Manager to track budget 
• Clearly and regularly communicate with key stakeholders and ensure the project Sponsor is comfortable and confident that the project is on track and achieving success

• Ensure all monthly status reports are communicated on time and at the required level of quality
• Ensure that adequate risk and issue management protocols are maintained across the entire Project
• Develop strong trusted relationships with stakeholders and seek regular feedback
• Foster collaborative and supportive project team spirit that works together to achieve the project outcomes
• Track delivery progress, dependencies and milestones, and escalate risks or issues where required

What you’ll need to make it possible:

• Experience in a Project Manager role, managing medium to large projects (circa $1M - $2M) with high levels of complexity, and multiple dependencies
• Experience working across digital content environments 
• Experience in leading large change management projects
• Demonstrated experience in project status reporting, scheduling, dependency management and milestone tracking techniques, financial / budget management and risk management
• Proven track record negotiating successful outcomes with sponsors, project managers and stakeholders
• Demonstrated ability to influence outcomes at a senior level
• Proven expertise in managing multiple stakeholders and technology teams
• Experience running RFPs/RFIs
• Strong problem-solving skills and ability to drive effective solutions and deliver business outcomes
• Experience in Agile project delivery (and knowing when and how to best use it)
• Expert knowledge using and interpreting Microsoft Project Place(or another scheduling tool) and agile delivery tools (e.g.Jira,Azure Dev Ops, Confluence) is essential
• Strong understanding of SAFe(e.g. PI planning), DevOps and SDLC