Product Manager Portfolio Optimisation
Melbourne, Australia
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
The purpose of this job is…
The Product Manager, Portfolio Optimisation plays a key role in shaping and enhancing the value proposition across our health insurance product portfolio.
You’ll be responsible for identifying and driving opportunities to simplify products, reduce unnecessary complexity, and improve clarity and consistency for both customers and frontline teams. This includes reviewing existing products, benefits, and features, and designing thoughtful improvements that enhance customer understanding while aligning with business and regulatory objectives.
Acting as a strong customer champion, you’ll ensure that all portfolio changes deliver fair, transparent outcomes while supporting sustainable commercial performance. With a focus on continuous improvement, you’ll help evolve the portfolio to meet changing customer needs and market expectations, creating simpler, more meaningful health insurance experiences that benefit both our customers and our business.
This is a 12-18 month opportunity, and can be based in Melbourne, Sydney or Brisbane.
Key Responsibilities
- Partner with portfolio and product leaders to shape and deliver a clear, customer-focused approach to portfolio optimisation and simplification
- Champion the customer by leading product design initiatives, including benefit and feature rationalisation and improvements to product structures
- Provide strategic and hands-on product management across optimisation initiatives, defining product intent, customer impacts, success metrics and implementation approach
- Identify and drive opportunities to enhance portfolio sustainability and performance by reducing complexity, inconsistency and low-value features
- Lead product assessments, including qualitative and strategic reviews, to inform prioritisation and design decisions
- Collaborate with cross-functional teams (Actuarial, Finance, Technology, Legal, Risk, Compliance and Go-to-Market) to deliver commercially sound, implementable outcomes
- Support governance processes and provide subject-matter expertise through clear product recommendations and stakeholder engagement
What you’ll need to make it possible
- Proven experience in product management within insurance or financial services
- Private Health Insurance (PHI) experience is highly regarded
- Demonstrated success delivering large-scale product migrations
- Exceptional stakeholder management skills, with the ability to engage, influence and advise senior and executive leaders
- Strong capability in product design, including benefit and feature definition, and commercial decision-making
- Experience working across complex product portfolios and/or large-scale change initiatives
- Passion for delivering positive customer outcomes, with a focus on fairness, clarity and value
- Confidently challenges the status quo, bringing fresh thinking and constructive challenge to drive better outcomes and continuous improvement
Why you’ll love it?
We support our people to be the healthiest and happiest versions of themselves.
This is a great opportunity to shape how customers experience health insurance while driving meaningful change across a complex portfolio. You’ll thrive if you enjoy simplifying complexity, influencing senior stakeholders, and challenging the status quo, bringing fresh thinking to deliver better outcomes for both customers and the business.
If this sounds exciting, we’d love to hear from you.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
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