Contract Governance Lead
Melbourne, Australia
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.
We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.
The purpose of this role is…..
As part of the ADF Health Services team you will support service provision to Australia Defence Force (ADF) personnel and to the Department of Veterans’ Affairs (DVA). Bupa delivers these services under a number of subcontractor relationships with significant governance requirements, reporting obligations and relationship management.
The Contract Governance Lead is responsible for providing a high level of governance support, with focus on contract administration within the Commercial team. This role reports directly to the Contract Governance Manager and will require an experienced, autonomous worker that can produce high quality, insightful and tailored support across a suite of contract administration activities concurrently.
The key performance indicators for this role are insights, quality, attention to detail and timeliness. The role requires a commitment to quality and timely deliverables in a fast-paced complex environment.
Responsibilities include:
Supporting the Contract Governance Manager to:
- Undertake the negotiations of commercial matters including new contracts and contract variations.
- Manage and evaluate Contract Change Proposals and Survey and Quotes requested by the business.
- Uplift the Obligations Management Framework and to manage, monitor and report on obligation management and performance to provide confidence to the business
- Lead, manage and discharge efficiently with a high level of accuracy the delivery of a large portfolio of contractual obligations such as, but not limited to, Contract Status Reporting, claims management, compliance attestations, holistic issues register management et al.
- Implement contract management processes in conjunction with the wider business to optimise the potential of Bupa's relationships with the Commonwealth and contractual compliance.
- Provide accurate, expert and timely advice, information and reports on the strategic and transactional aspects of contract management relevant to the contract portfolio to highlight any trends, forecasts or risks that require management intervention and/or strategic solutions for further action.
- Identify areas of non-compliance, default or sub-optimal performance, including drafting recommendations suggesting the corrective action to be taken and replies to the Commonwealth agencies on contractual issues.
- Establish and maintain the appropriate operating rhythm to ensure regular and appropriate contact is maintained and coordinated with stakeholders on issues related to contract administration.
- Provide Secretariat and administrative support to the Senior Secretariat Lead when required.
What you’ll need to make it possible
- This is a Security Cleared Position. The occupant must be an Australian Citizen and must be eligible to obtain and uphold a Baseline Security Clearance
- Tertiary qualifications in a related discipline will be highly regarded
- Significant experience working experience in contract management, contract compliance, procurement or commercial teams that manage complex contracts will be high regarded.
- Excellent organisational and interpersonal skills
- Experience maintaining contractual artifacts and developing and maintaining associated reporting tools.
- Advanced Microsoft skills.
Why you’ll love it?
We support our people to be the healthiest and happiest versions of themselves.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.
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