At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…

The Business Analyst will work in close partnership with Product, Pricing, Operations, Data, Architecture and Technology stakeholders to help design and deliver the target-state product and pricing capability for the Capability Modernisation Program. The role will develop a deep understanding of complex health insurance and digital health product structures, pricing models, business rules, processes and supporting technology, and translate business outcomes into clear, implementable designs and requirements for Pega Product Composer and the wider technology ecosystem.

This role is responsible for analysing product data structures and rule frameworks; defining current- and target-state processes; maintaining requirements and decision traceability; and supporting product migration, integration, testing and implementation. The Business Analyst will act as a constructive bridge between business and technology teams, simplifying legacy complexity rather than reproducing it in the target state.

This is a fixed-term opportunity, initially for 6 months, with a strong intention to extend through to the conclusion of the program in late 2027. The role offers flexibility in location, with the team operating on a highly flexible hybrid working model that supports a balance between in-office collaboration and remote work. 

The role is primarily worked during standard Australian business hours. As the program collaborates with offshore delivery teams across different time zones, occasional flexibility may be required to attend planned meetings outside standard hours, with reasonable notice and in line with Bupa’s policies.

Key responsibilities include:

What you’ll need to make it possible

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

This role offers the opportunity to shape a foundational product and pricing capability that has a real impact on customers. You will influence how product data, pricing rules and change processes operate in the future, while collaborating with local and offshore specialists across Product, Pricing, Data and Technology. You’ll continue to deepen your product, data and transformation expertise in a supportive and inclusive environment that champions continuous improvement, innovation and ongoing learning. 

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.