Receptionist - Concierge | Townsville
Thuringowa, Australia
Why Bupa?
- Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
- Opportunity to build your career with a Global leader in healthcare
- Paid parental leave
- Reward and recognition programs
- 2 x Casual positions in our modern Townsville practice
About the Centre:
Eastbrooke Family Clinic Belmont (Powered by Bupa) is a long-standing and well-established medical centre, the clinic provides the local community with comprehensive health services. The clinic services the local community, meaning patients don’t have to be a Bupa health insurance member or aged care resident to visit our GPs and allied health professionals.
The Opportunity:
We have a versatile, exciting and rewarding opportunity at our Townsville Family Clinic available for Medical Receptionists seeking casual work:
- Working a rotational roster between 8am - 9pm across 7 days weekly. This will be utilised across both our GP practice and Urgent Care Clinic, which is onsite at the same location.
- Friendly, fun and dedicated team
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
You’ll be:
Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you’ll need:
- Availability to work up to full-time hours (rotational roster between Monday to Sunday 8am – 9pm)
- Previous Medical Reception experience is essential for this role
- Experience with Best Practice Software is preferable
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner
Apply now! We'll start interviewing as soon as we receive your application.
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