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Receptionist - Concierge | Townsville

Thuringowa, Australia

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Posted 07/03/2025 Job Number 47996 Work type Casual - Full Time Posting End Date 04/04/2025

Why Bupa?

  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
  • Opportunity to build your career with a Global leader in healthcare
  • Paid parental leave
  • Reward and recognition programs
  • 2 x Casual positions in our modern Townsville practice 

About the Centre:

Eastbrooke Family Clinic Belmont (Powered by Bupa) is a long-standing and well-established medical centre, the clinic provides the local community with comprehensive health services. The clinic services the local community, meaning patients don’t have to be a Bupa health insurance member or aged care resident to visit our GPs and allied health professionals.

The Opportunity:

We have a versatile, exciting and rewarding opportunity at our Townsville Family Clinic available for Medical Receptionists seeking casual work: 

  • Working a rotational roster between 8am - 9pm across 7 days weekly. This will be utilised across both our GP practice and Urgent Care Clinic, which is onsite at the same location.
  • Friendly, fun and dedicated team
  • Meet and greet patients, providing a great first impression
  • Book and amend appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Processing payments via EFTPOS, HICAPs and Medicare
  • Accessing sensitive information whilst maintaining patient confidentiality
  • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

You’ll be:

Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you’ll need:

  • Availability to work up to full-time hours (rotational roster between Monday to Sunday 8am – 9pm) 
  • Previous Medical Reception experience is essential for this role
  • Experience with Best Practice Software is preferable
  • You're a motivated self-starter, this is a fast paced and dynamic role
  • Exceptional communication and interpersonal skills
  • Passionate about customer service and patient care
  • Organised with attention to detail
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Apply now! We'll start interviewing as soon as we receive your application.

To learn more about working at Bupa please visit our website:Bupa Careers. Search for Your Next Job Now.

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