Team Leader – Health Administration | Southport
Southport, Australia
About the role:
Reporting to the Centre Manager, this people-focused yet detail-oriented role involves leading a team of Pathology Collectors and Administrators who provide health assessments to customers undergoing medical assessments as part of their visa application process.
Your key responsibilities will include:
- Lead a team of pathology collectors and administrators to ensure the ongoing provision of highly professional and customer focussed service
- Develop staffing strategies and manage rosters
- Day-to-day engagement and relationship management of third-party providers
- Oversee and conduct health assessments and assist the administration team as required
- Treat customers with respect and dignity, considering their cultural and spiritual beliefs
- Ensure compliance with clinical governance, safety, and regulatory requirements
We are looking for:
We are seeking a Team Leader with a clinical/health leadership background to join our Southport team on a permanent full-time basis. This role is ideal for Senior Pathology Collectors, Enrolled Nurses, or Registered Nurses ready to transition into leadership and handle compliance and audit responsibilities.
Medical Centre Hours:
- Monday-Friday: 8:00am - 6:00pm
- Occasional Saturdays to support peak periods: 8:30am – 4:30pm
- The successful candidate will work on a rotating roster with other centre leaders to support the opening hours.
About you:
- Hold a certificate III or IV in Pathology Collection OR Registered/Enrolled Nursing qualification with extensive venepuncture experience
- Experienced in paediatric venepuncture is highly desirable
- Prior experience in leading teams with a minimum of 3 years’ is highly desirable
- Experienced working in a fast-paced healthcare environment
- Able to face difficult conversations and deal promptly when issues arise
- Exceptional communication, interpersonal and customer service skills, with the ability to work sensitively with culturally and linguistically diverse customers
Be at the heart of it with Bupa:
Join us at our Gold Coast Bupa Medical Visa Assessment Centre, conveniently located near cafes, parks, and shopping. Bonus free parking onsite!
Apply now and enjoy all the benefits of working with Bupa including:
- No late nights, overnight shifts, or working on public holidays
- A supportive team where your contributions are truly valued
- Opportunities to build your career with a global leader in healthcare
- Significant Bupa product and services discounts, including insurance discounts
- Performance incentives for permanent roles
Apply now! We will start interviewing as soon as we receive your application.
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