About the Home 

Bupa Cairns is situated in the quiet residential suburb of Mooroobool and is close to all that Cairns CBD has to offer. It consists of 151 beds, a with various care units such as dementia, respite, and palliative. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

The opportunity

As our Lifestyle & Wellbeing Coordinator, you’ll lead the day-to-day delivery of a vibrant, resident-led lifestyle program that supports connection, purpose and wellbeing. You’ll create meaningful engagement across the home; 1:1 and in social groups tailored to residents’ interests, routines and goals.

You’ll lead and support the Wellbeing Carer team, whose work includes both meaningful engagement and hospitality-style support that contributes to a welcoming dining and daily living experience. You’ll coordinate volunteers and community connections and help set the rhythm of each day - from activity spaces and special events to outings, newsletters and family communications. You’ll also complete lifestyle assessments and ensure required documentation is accurate and up to date.

This role is a mix of strategic planning and hands-on support. You’ll set direction for the lifestyle program, mentor and guide the Wellbeing Carer team, and step in to lead bigger events and activities that require your expertise. Day to day, you’ll also spend time with residents, supporting meaningful engagement and embedding evidence-based approaches (including Montessori-style engagement within the Dementia Support Community).

Duties 

• Plan and coordinate a resident-led lifestyle calendar and special events, working closely with the care home leadership team
• Create inclusive opportunities that recognise each resident’s values, identity, culture and spirituality, and support positive relationships with families and carers
• Lead and support the Wellbeing Carer team to deliver engaging daily experiences including 1:1 time and social group activities and hospitality-style support
• Complete lifestyle assessments and contribute to care planning, ensuring resident goals, participation and outcomes are documented accurately and on time
• Coordinate community connections - including volunteers, entertainers and outings and support lifestyle communications (e.g., newsletters and social posts)
• Maintain safe, compliant practice - including infection control and WHS
• Complete regular activity evaluations and contribute to audits and continuous improvement to strengthen the lifestyle program

What will you bring? 

·Certificate IV in Leisure and Lifestyle (or equivalent) is essential (degree-level qualifications highly regarded)

·Proven experience in lifestyle, wellbeing or activities coordination (ideally within aged care or community care)

·Current First Aid certificate (including CPR) is essential

·Confidence supporting older people’s wellbeing, including residents living with dementia, and a genuine commitment to person-first care

·Strong planning and judgement skills and the ability to organise a busy team calendar of daily activities, events, documentation and deadlines

·Warm, professional communication skills - able to build trust with residents, families, volunteers and the broader care team

·Understanding of resident rights, safety and quality standards, and the importance of accurate documentation

·Comfortable using digital systems to plan and complete required resident and program documentation

Benefits of Bupa

• Free select health insurance products for you and your immediate family up to $5.5k
• 5-x free telehealth GP appointments through Blua (our digital health platform) for you or your immediate family.
• VIVA Happier & Healthier - our employee wellbeing program. We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. 
• Career development: You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. 
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence 
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support 
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it 

Culture

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career. 

How to Apply 

If you’re passionate about supporting residents to live well and building strong community connections, we’d love to hear from you. Your new team is ready to welcome you.

Please note: successful candidates will be required to complete pre-employment checks as part of the recruitment process.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

* Eligibility criteria and conditions apply