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Senior Genetic Counsellor – Clinical Practice
Melbourne, Australia
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
This strategy focuses on improving existing services while reimagining the future of healthcare delivery. Key to this transformation is embedding innovation and a customer-first approach, with a strong emphasis on Connected Care to provide truly integrated and personalised healthcare for all.
The Senior Genetic Counsellor will report into the Clinical Lead for Genomics. In this pivotal role, you will provide expert input in the running of Bupa’s genomic offerings, ensuring they are clinically robust, ethically sound, customer-centred, and operationally scalable. Your expertise will shape innovative solutions that deliver meaningful impact for our customers and set new standards in personalized care.
About the role
Fulltime Permanent Position
This is a patient-facing and strategic role, delivering virtual genomics care across a broad range of referral types, as well as contributing to clinical supervision, service quality, safety and governance processes, and system-level design. You will shape clinical frameworks, consent pathways, reporting structures, customer communication tools, and training for clinicians and non-clinical teams.
Working collaboratively with product managers, service designers, clinical SMEs, laboratory partners, and operational teams, the Senior Genetic Counsellor ensures genomic testing, including PGx and preventative multi-gene risk assessment is delivered safely, accessibly, and in alignment with best practice and emerging regulatory requirements.
Key responsibilities include:
- Provide autonomous, advanced clinical genetic counselling to individuals and families via telehealth across a range of referrals and results streams.
- Lead the day-to-day operational delivery of telehealth genomics clinics, providing clinical and operational leadership, risk escalation, supervision and reporting.
- Provide input into the design, evaluation, and continuous improvement of Bupa’s genomics programs.
- Design, deliver and evaluate diverse genomics education and enablement initiatives, internally and externally.
- Act as a subject matter expert in cross functional working groups, collaborating with product managers, service designers, clinical SMEs, laboratory partners, and operational teams.
About you
Required:
- Postgraduate qualification in Genetic Counselling (e.g., Master of Genetic Counselling or recognised equivalent).
- Fellowship of the Human Genetics Society of Australasia with current active status on the ASGC register.
- Significant experience in clinical genetic counselling, with demonstrated clinical, operational and supervision competencies
- Expert understanding of ethical, psychosocial, and regulatory considerations in genomic testing.
- Experience in designing, delivering and evaluating education interventions and programs for clinical, customer, and/or professional audiences.
- Experience contributing to frameworks, policies, or guidelines in a multidisciplinary or digital health environment.
- Excellent communication, collaboration, and stakeholder engagement skills.
Highly Desirable:
- Experience in consumer genomics, population genomics, or large-scale screening programs.
- Familiarity with digital health platforms, EMRs, telehealth, and/or digital product development.
- Experience working with laboratory partners or variant interpretation frameworks.
- Understanding of Australian health system regulation, data governance, and privacy requirements.
Be at the heart of it with Bupa
The Clinical Innovation team are a passionate and professional group of individuals that really care about the work they do. Operating in a unique corporate and clinical environment with extremely high standards, compliance, and contractual obligations and are known for being driven and responsive to the needs of our Health Insurance members, putting our customers at the centre of everything we do.
Apply now, we will be shortlisting and interviewing as soon as we have suitable candidates
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Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
To learn more about working at Bupa please visit our website: www.Bupa.com.au/careers
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