• Location: Melbourne (Hybrid – Minimum 2 days per week on-site)
• Start Date: Immediate
• Employment Type: Permanent | Full-Time

Bupa is seeking a detail-oriented and proactive Quality Analyst – Remediation to join our team in a full-time, permanent capacity. This position offers an immediate start and is based in Melbourne, with a minimum of 2 days per week required on-site.

About the Role

As a Quality Analyst you will support Remediation Project Quality Assurance activities. This role plays a critical part in ensuring the integrity, compliance, and quality of remediation projects, providing independent assurance that key deliverables meet regulatory obligations, business requirements, and customer fairness outcomes.

You will work across multiple remediation projects, applying structured QA methodologies to validate processes, data, and artefacts. Partnering with project managers, analysts, and quality specialists, you will provide clear, evidence-based insights that support confident decision-making and audit readiness.

Key Responsibilities

• Deliver independent QA reviews across remediation projects, ensuring adherence to frameworks, methodologies, and regulatory standards (RG277, Privacy Act, Consumer Law, PCI DSS).
• Assess the accuracy and completeness of project artefacts, controls, methodologies, and reporting.
• Partner with Business Analysts, Data Analysts, and QA Specialists to validate data lineage, traceability, and customer cohering.
• Provide clear reporting of findings, risks, and recommendations to project teams and governance forums.
• Support continuous improvement by identifying systemic issues and opportunities for uplift.
• Maintain strong documentation, traceability, and evidence capture to ensure regulator-ready assurance.

About You

• Tertiary qualification in Finance, Business, Quality Management or related discipline.
• 2-4 years’ Experience in a quality assurance, project assurance, compliance, or risk role.
• Strong knowledge of project lifecycles, governance, and assurance frameworks.
• Ability to interpret and apply regulatory and compliance requirements.
• Analytical mindset with attention to detail and ability to assess complex data/processes.
• Confident communicator who can engage stakeholders and present findings in a clear, structured way.
• Proactive, collaborative, and solutions-focused approach.

We’ve got your back

 The special thing about Bupa is that care is at our core and will always be a part of how we operate. Extending that, we want our people to feel they are benefiting from Bupa’s purpose: so that everyone is supported to live the healthiest and happiest version of themselves. Simply put, this is what wellbeing means at Bupa.

 Our global wellbeing program covers all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We are providing health benefits, information and support for everyone who works here, no matter their role. 

Here’s just some of what we offer:

• Fully covered health insurance products – peace of mind, on us!
• Great discounts on travel, car, and home insurance, plus savings on Bupa services like dental, optical, skin checks, and vaccinations
• Exclusive partner offers with leading brands including Apple, Endota Spa, New Balance, Garmin, JB Hi-Fi, and more
• A wellbeing day off each year – take time to recharge, just for you
• One paid volunteer day annually to support a cause that matters to you

There is nothing half-hearted about what we do at Bupa, Apply now!

 At Bupa, we are striving to create and sustain a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.