• Fixed-term contract until end of 2026
• Melbourne location
• Hybrid work arrangements

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. 

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the role:

The Project Manager role will lead the Phase 2 rollout of Bupa's front door for everything our people need as an employee, called the Blue Door. The Blue Door is delivered through ServiceNow Employee Centre (HRSD). This phase of the program will focus on expanding platform integrations, leveraging AI chat bots, broadening knowledge content, and embedding scalable, high‑quality employee experiences.

This is a delivery‑focused role partnering closely with senior business leaders and technology teams to deliver complex, cross‑functional change at pace, ensuring strategic outcomes for our customers and our people. The is a key role in the continued evolution of Bupa’s digital employee experience, shaping how employees and managers interact with core people services through intuitive, integrated digital solutions.

What you’ll need to make it possible:

• Strong Project Management experience delivering medium to large‑scale projects within HR and Technology environments 
• Proven experience managing complex, cross‑functional initiatives with multiple dependencies and stakeholders 
• Demonstrated capability partnering with senior business leaders and technology teams to deliver outcomes at pace 
• Experience working with HR platforms and employee service solutions (e.g. ServiceNow Employee Centre (HRSD) and Workday) 
• Confidence leading change initiatives and embedding sustainable adoption outcomes 
• Experience mentoring or leading project team members across delivery, technology and business roles 
• Exposure to Agentic AI or AI‑enabled solutions is highly regarded

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Enjoy the flexibility of hybrid working, with a mix of time in the office and at home, while having plenty of opportunities to learn, grow, and take your experience to the next level.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.