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Health Assessor

Melbourne, Australia

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Posted 11/12/2025 Job Number 57221 Work type Permanent - Full Time Posting End Date 09/01/2026

Be at the heart of helping people live longer, healthier, happier lives.

You might think you know a lot about Bupa. You’ll know we provide health insurance and aged care services across Australia and you’ve probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we also deliver health assessments on behalf of the Australian Government via Bupa Medical Visa Services, for people who are applying for visas to live, work or study in Australia.

As part of our commitment to delivering exceptional customer service, we’re growing our network of Visa Medical Assessment Centres so we can provide a Bupa experience for our visa applicants in the communities where they live. This has created a range of frontline and leadership roles in new purpose-built medical centres and opportunities to grow your career with a global health care brand where our customers are at the heart of everything we do.

About the role: 

Reporting to and supported by the Senior Health Assessor, Pathology Collectors/Health Assessors will be responsible for providing quality health assessments to customers undertaking a medical assessment as part of their visa application process.

Details of these roles include:

  • Permanent Full-Time Position
  • Must have availability on weekends, either Saturday/Sunday or both, this does come with weekend penalties!
  • Medical centre hours are from 8am - 6pm Monday to Friday (during peak periods it can vary from 7am -7pm), and potential for weekends 8-4pm 
  • Availability to work on a rotational roster between opening hours

The role includes:

  • Identity checks, blood pressure, height, weight, body mass index, vision testing, urinalysis, and venepuncture
  • Facilitate smooth delivery of the applicants through the medical assessment to ensure a timely and accurate service
  • Adhere to clinical governance and associated policies and procedures
  • Accurate documentation of results in eHealth record

Your background: 

  • Certificate III or IV in Pathology (mandatory)
  • 2 years phlebotomy experience essential
  • Paediatric experience desirable but not essential
  • Experience working with people of multi-cultural background
  • Excellent customer service skills

Be at the heart of it with Bupa:

This isn’t your average Pathology Collector position. This is your opportunity to join an established and highly supportive team and Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience.

Our Melbourne team are driven and professional, and we really care about the work we do. Our team culture is known for being open, honest and collaborative, with our customers at the heart of everything we do.

The centre is conveniently located on Bourke Street in Docklands, right now Southern Cross Station in the CBD and close to restaurants, shopping and gyms.

Bupa's Benefits: 

  • No late nights, overnight shifts or working public holidays
  • A big supportive team where your contributions are truly valued - our people love working at Bupa
  • Opportunity to build your career with a global leader in healthcare
  • Significant Bupa product and services discounts, including varied insurance discounts

About Bupa Asia Pacific:

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis’

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