Be at the heart of our mission to become the world's most customer-centric Healthcare company!

Bupa Asia Pacific (APAC) provides health insurance across Australia and Hong Kong (HK), and a diverse range of healthcare services across Australia, New Zealand (NZ), and HK. These include primary care, dental, optical, and hearing services, healthcare services provided on behalf of the Australian Government to the Australian Defence Force/Department of Veterans Affairs and to Home Affairs for medical visa assessment purposes, and residential aged care.

Over the next 3 years, Bupa APAC’s strategy involves significant growth and diversification of in-person and digital healthcare services to support customers to maintain their health and wellness.

The Opportunity

We have an opportunity for a General Manager – Clinical Governance, Clinical & Digital Health Outcomes to join Bupa APAC’s Clinical Governance Team. This newly created role will provide strategic leadership in clinical governance, medical assurance, and digital health outcomes across Bupa’s diverse healthcare portfolio.

With your advanced clinical expertise, you will lead the maturation of clinical governance frameworks, systems and processes relating to an expanding medial workforce and partner with business units to ensure safe, high-quality care delivery. You will also play a key role in evaluating new healthcare propositions and shaping the future of digital health at Bupa.

This position reports to the Chief Medical Officer and is offered as permanent, full-time hours based at our Melbourne or Sydney offices with flexible, hybrid work arrangements available.

How will you make an impact?

In this role, you will make a meaningful impact by shaping the future of clinical governance and digital health outcomes across Bupa’s healthcare services. Your leadership will ensure safe, high-quality care delivery and drive innovation in clinical systems and data governance.

Key responsibilities include:

• Leading the development and implementation of clinical governance frameworks, policies, and assurance programs in partnership with business units across APAC (AUS, NZ, Hong Kong).
• Providing expert medical workforce advice on credentialing, professional performance, and regulatory compliance.
• Supporting the evaluation and implementation of new healthcare propositions, including virtual care, genomics, and corporate wellness.
• Advising on clinical data governance, interoperability, and digital health platform design.
• Leading the maturation of Bupa APAC’s healthcare outcomes measurement systems 
• Preparing and presenting reports to governance bodies including the APAC Clinical Governance Committee, Executive Risk Committee, and ANZ Board Risk Committee.
• Supporting organisational learning and capability building through coaching and education.

About You

The ideal candidate is a strategic medical leader with deep expertise in clinical governance, health informatics, and stakeholder engagement. You thrive in complex environments and have proven success implementing clinical governance programs across a range of healthcare settings, including virtual care.

To be successful, you will bring:

• A medical degree with current unconditional and unrestricted AHPRA registration.
• Postgraduate qualifications in clinical governance, health services management, or health informatics (e.g. FRACMA, FRACGP highly desirable).
• Extensive experience in clinical governance and healthcare administration within complex environments.
• Strong understanding of relevant regulatory frameworks including digital health, technology, and therapeutics.
• Proven ability to lead strategic programs and influence senior stakeholders.
• Advanced analytical skills and experience in clinical data interpretation.
• Excellent communication and stakeholder engagement skills.
• Commitment to continuous learning and capability building.

What’s in it for you?

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing, and futures. Through the Viva Healthier and Happier program, we are providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves. 

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.