The opportunity:

Be at the heart of our mission to become the world's most customer centric Healthcare company! 

The Finance Operations Officer plays a critical role in delivering finance processes across multiple functional areas, supporting both in-house activities and those performed by our offshore partner team. Operating within a collaborative model, this role ensures seamless integration between onshore and offshore teams, enabling efficient, accurate, and timely execution of core financial processes. 

How will I help?

• Oversee critical processes performed by Off-shore partner to ensure accuracy and quality is maintained.
• Assist with knowledge sharing training. of offshore Team where required.
• Liaise with banking partners, to facilitate banking transactions and resolve issues.
• Perform timely and accurate reconciliation of complex general ledger bank accounts.
• Assist with critical payments and funds transfers where required.
• Ensure compliance with relevant accounting standards, policies, and internal controls.
• Maintain and support internal control systems to safeguard financial processes.
• Assist with month-end activities performed by the offshore partner team, ensuring smooth and accurate close processes.
• Assist/respond to customers, dentists and suppliers, with respect to escalated/complex issues.

Why work at Bupa?

We keep our people smiling by helping them improve their lives in and outside of the office. 

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

What do I need?

• Experience in a similar finance operations role within a large organisation.
• Experience/understanding of the management and reconciliation of the dental contracts and knowledge of dental commissions, invoicing (Dental Drawer Processes) would be highly regarded. 
• Strong understanding of accounting principles and standards, supported by practical experience, formal qualifications, and ongoing professional development.
• Demonstrated experience working in a fast-paced environment, managing diverse tasks.
• Sound knowledge of financial management systems, with preference given to candidates experienced in Oracle.
• Comprehensive bank reconciliation experience and accounts payable process knowledge.
• Adaptable to change, with a willingness to develop new skills and competencies as business needs evolve
• Strong communication and problem-solving skills are essential to effectively liaise with stakeholders and navigate complex challenges

About Bupa Asia Pacific:

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

At Bupa, we are striving to create and sustain a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.