Channel Insights Manager
Melbourne, Australia
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
The purpose of this job is…
In this role, you’ll turn complex business challenges into clear, actionable insights that drive performance and strategy. Using strong curiosity and data expertise, you’ll identify opportunities, influence senior stakeholders through compelling storytelling, and enable data-driven decision-making across CC&G.
You’ll lead continuous improvement in data practices, optimise resources and emerging technologies, and act as a trusted advisor. This role combines team leadership with a hands-on approach, requiring strong data tool proficiency and end-to-end delivery of impactful insights.
Key Responsibilities
- Deliver strategic insights that highlight operational impact, customer friction, and market performance.
- Translate complex data into actionable recommendations to support senior leaders’ decision-making.
- Engage and influence stakeholders through strong advisory relationships and compelling data storytelling.
- Lead and mentor analysts, fostering a culture of critical thinking and solution-oriented problem solving.
- Drive operational excellence by aligning data with business objectives, optimising resources, and adopting new data architectures.
- Champion continuous improvement, identifying opportunities to enhance customer experience and business processes.
What you’ll need to make it possible
- 5+ years’ experience in business advisory/consulting, including 2+ years in a relevant industry
- Strong data analysis skills with the ability to translate complex insights into clear, impactful recommendations
- Proven ability to lead, mentor, and develop high-performing teams while remaining hands-on in delivery
- Proficiency in Databricks, Python, and SQL
- Strong problem-solving capability with a focus on practical, outcome-driven solutions
- Track record of identifying and driving continuous improvement initiatives in complex, ambiguous environments
- Excellent communication and stakeholder engagement skills, with the ability to influence senior leaders and build trusted advisory relationships
Why you’ll love it?
We support our people to be the healthiest and happiest versions of themselves.
As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
Other benefits include discounts on health insurance and access to our global wellbeing program, Viva. Viva supports a healthy lifestyle through health cover benefits, education sessions, preventative screenings (such as annual health checks and skin checks), and access to discounted products and services.
If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
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